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Frequently Asked questions
Who are You?a 2 z Business Plans was formed by a group of accountants, financiers and consultants in Europe and the United States to collect the business plans they had been involved in and then offer these to other business owners. We actually started writing business plans 10 years ago working with banks and finance companies in the UK. Over the last 5 years we worked on both sides of the Atlantic writing business plans for businesses ranging from one-man start-ups to large multi-nationals. We now deal with over 500 enquiries a month and our services are regularly used by accountants, financiers and consultants. I'm Concerned About ordering over the internet - is it safe?To be honest it's probably safer to order over the internet than order over the phone or give somebody your credit card (like in a restaurant). What do i get when i order?You'll receive a receipt for your order from 2CO. We will then e-mail you your business plan and the download link, user name and password to access the free gifts. Are your plans written so that I just put my details in and then it is complete?We would love to say yes, but the truth is that no two businesses are alike, and for us to construct a plan that would suit every business in any industry would be impossible. Our plans represent the fastest and most competitively priced kick-start you could have. To most people writing a plan is an unwelcome chore and some put it off indefinitely, we give you a fast start and enough information to make your business plan considerably easier to do. Why isn't the plan automatically delivered?As some business plans are not ordered very often we hand-check each business plan to ensure that details are reasonably up-to-date. We also may add to popular business plans as some of our clients kindly send us updated articles on certain industries. We also receive information from banks, market research companies and the general media and we try to add this information to the plans. How is the Business plan delivered?The business plan is delivered via one email to the e-mail address you specify when you place an order as a Micrsoft Word attachment. We also supply you a user name and password to download the free gifts. We do not have auto download - as we need to verify the order is not fraudulent first - this can take up to 24 hours - hence the time delay before getting your plan. Most digital products are now delivered via e-mail or auto-download - this way ensures that costs are greatly reduced and these savings are reflected in our low price of just $49.95. What is in each Business plan?We provide over 20 Free Products representing the most comprehensive aid to business planning on the web. In regard to the business plan itself, they are all set in a mythical city in a mythical state, the same for each business plan, and they are generally owned by John (or Jane!) Smith. Details, such as personal information, are kept to a minimum as these are the easiest for people to write. We concentrate on suggesting marketing, product, sales and management ideas and setting out strategies that have worked in your industry. If you would like details of the sectional summaries of any business plan, please fill our contact us form making sure you include the name of the business plan. Which Business plan should I buy if my business is between two plans, do I have to buy them both?We recommend that you choose one business plan only. If after using that you really think you could use more help, you can always come back and get the other one. The key to remember is that we are kick-starting your process and you may find it easier than you think to write a business plan, once we have got your started. Do the spreadsheets contain financial data?We supply you 5 sets of spreadsheets to cover all of your needs. These are:
These excel spreadsheets are all easy-to-use and can be linked very quickly to give you all the financial information you need We, ourselves, do not add financial data as it proved very unpopular with our customers. There were probably no examples where a customer could use the actual data, as all businesses are different, and we used to get a lot of e-mails saying how annoying it was to have to remove all the data before they could start putting their data in! How do i open the spreadsheets?If you have Microsoft Excel 2000 then this shouldn't be a problem. If you don't have the correct software version we can send you a compatible version. If you don't have a copy of Microsoft Excel then you can download a free viewer from the Microsoft web site: http://office.microsoft.com/downloads/2000/xlviewer.aspx Microsoft update there site regularly so if the link is broken just type in Excel Viewer into your favourite search engine (Google). How do i open Word Documents?If you have Microsoft Word 2000 then this shouldn't be a problem. If you don't have a copy of Microsoft Word then you can download a free viewer from the Microsoft web site: http://office.microsoft.com/downloads/2000/wd97vwr32.aspx Open Office - FREE RESOURCEAlternatively there is a fantastic resource at OpenOffice.org. This is both an open-source application and project. It is free. The product is a multi-platform office productivity suite compatible with all major file formats such as Microsoft Word and Microsoft Excel. What currency are the Business plans written in?They are all in $ as that is the symbol that 96% of our customers use. They are written in such a way that the symbol can be replaced immediately and the content of the business plan will not be a problem with a new symbol. Refund PolicyIt is the goal of Business Plan Database Limited to provide timely and relevant information provided on digital medium. Due to the nature of the medium, purchase of digital products are not refundable, once delivered. Can I Use a Mac?All our products are in a combination of the following - Microsoft Word and Microsoft Excel. If you can use these products on your computer or MAC then you can use our Business Plan products. If you aren't sure - we will send you a Word and Excel spreadsheet. How much are your business plans ?Our prices are in $US. The business plans all cost the same amount - $49.95 each. If you aren't sure how much that is in your local currency then check out XE.com for a currency conversion. I have a question that is not answered hereJust Contact Us...if you have a question we haven't thought of or has been asked before!
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